The first thing to do when filing a claim is to gather all supporting documentation; be sure to retain the originals of any paperwork you submit. For your convenience, there are 2 ways you can submit your claim to us:
Submit Your Claim Online. You may file your claim entirely online. You will be prompted through a 4-step process and can upload images and files to support or document your claim. Please have all documentation ready before you begin.
Submit a Claim Form By E-Mail, Fax or U.S. Mail. To submit your claim by any of these measures, please complete a residential or business claim form (PDF) and return it to us along with all supporting documentation. If submitting by e-mail, please attach all applicable supporting images or files in addition to your completed form. If submitting by fax, be sure all documentation is clearly marked with your name or business name, service account number and contact information.